Privacy Policy - www.qlabproducts.com

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of These data (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD) inform you about the processing of personal data that you provide us through this website

Responsible for the treatment

The company responsible for the processing of your data is Quality Lab Products, S.L. with C.I.F. B73691073, with address at C / De la florida, S / N, 30560, Alguazas - Murcia, Spain, telephone 968 676186 contact email info@qlabproducts.com


Purpose with which we will treat your data

The data you provide us with through the purchase form will be processed in order to process your order, proceed with the billing, collection and delivery of it. If you choose the option to create an account, we will also use them to manage your registration as an identified user and remember your information when making future orders and speed up your purchase process.

We can use the information from your purchase history and / or data collected from your browsing our page (through cookies) to show you on your next visits to our website personalized advertising of products that may be of interest to you.

We may use the information from your purchase history or from your visits to our page to show you in your next visits to our website products that may be of interest to you.

In the case of subscribing to our Newsletter we will use them to send you by any means, including electronic means, information about our own products and services and those of the group companies. The data provided by sending the contact form will be used to respond to the query that you raise and to get in touch with you.

The data provided by sending the contact form will be used to answer your request for information and to contact you.

The personal data that you send us through the work with us form or the sending of your curriculum will be processed in order to carry out personnel selection processes to fill vacant positions in our company QUALITY LAB PRODUCTS, S.L. and maintain communication with the candidate.

The data sent through the ask form will be processed in order to publish your question and the answer to it. An email will be sent to you with the reply issued. The data provided (name and email) will not be kept once your question has been answered. The name indicated in the name box will be visible to other users of the Web since it will be published together with your question.

To send comments through the form, write a comment and comment on our blog post, the user has to provide the data that is requested because it is necessary for its management. Your email address will not be published, but the name indicated in the name box will be visible to other users. Your data will be used to send you an email with the comments made on the entry you have commented and / or notify you of new entries in the blog, if you choose this option.
Legitimation for the processing of your data

The processing of your data is legitimized in the event that you make a purchase and create an account, in the execution of the contract.

The treatment of the information of your purchases or of your activity on the Web to show you products of your interest is legitimized in our legitimate interest in providing you with a quality and personalized service and facilitating access to the products of your interest.

In the case of subscribing to our newsletter, sending the contact form or sending your resume, the legitimizing basis of the treatment is the consent of the interested party, who voluntarily subscribes to the newsletter or submits the query or sends their resume. The interested party may subsequently revoke the consent granted at any time.
Mandatory nature of the provision of your data

You are not obliged to provide us with the requested data, but providing them is a necessary requirement to be able to formalize your registration or purchase and / or to be able to answer your questions.

Period of conservation of your data

Your data will be kept for the duration of the established contractual / commercial relationship, and subsequently, for the legally established deadlines for the resolution of possible responsibilities derived from it.

The data relating to payments and billing will be kept for the periods established in the corresponding regulations on economic / accounting and tax matters.

In the cases in which the treatment is based on consent, the data will be kept as long as you do not request the deletion of the same.
Data communication

Your data will be communicated to the logistics and transport companies as well as in other cases where it is necessary for the fulfillment of the contractual relationship established and / or is legally foreseen. International data transfers are not foreseen.

Your data may be managed for internal administrative purposes, including the processing of personal data of candidates, clients and contacts. International data transfers are not foreseen.

Social networks

On this website there are links to social media profiles in which QLABPRODUCTS has a presence. If you decide to follow us through any social network in which we have a profile or page, we inform you that we will manage communications through them in accordance with the terms and conditions of each social network and that we will process your data to manage the list of interested persons. in the activities and news of QLABPRODUCTS that are provided through each social network. You will always receive this information through the social network in question and as long as you are a follower of QLABPRODUCTS in it. Each of these social networks has its own terms and conditions and they are entities outside of us.

Call recording

The purpose of the recordings and the processing of the data that can be collected in them is to control the quality of our services and improve the attention to your needs, keep track of requests / claims, as well as obtain a means of proof in case of conflict or discrepancy.

The treatment of these recordings is legitimized in the legitimate interest of the person in charge for quality control and security purposes, to improve our services and the attention that we provide to our clients and / or users, based on the fulfillment / execution of the contractual relationship established (in the case of customers). The person in charge may use said recordings as evidence in judicial, administrative, arbitration or any other kind of proceedings that may arise.The recordings will be kept for a maximum period of 30 days, except in the case that they are provided as evidence in A procedure. You are not obliged to provide the requested data, but if you do not provide them, your request may not be able to be answered. Telephone procedures involve recording the call.

No data communications are foreseen, except in the cases in which it is legally foreseen. International data transfers are not foreseen.
Rights of access, rectification, deletion, limitation, opposition and portability

You can exercise the rights of access, rectification, deletion, limitation and opposition at the email address info@qlabproducts.com with the subject "data protection" or in writing at the following address C / De la florida, S / N, 30560, Alguazas - Murcia, and in either of the two cases together with a copy of a document that proves your identity. When the treatment is legitimized in the consent and is carried out by automated means, you will have the right to the portability of your data, that is, to have it delivered in a structured format, for common use and mechanical reading, even to forward it to a new person in charge.

Right of complaint to the supervisory authority

You may file a claim with the competent Data Protection Control Authority, especially when you have not obtained satisfaction in the exercise of your rights, by writing to the Spanish Data Protection Agency, C / Jorge Juan nº 6, 28001 Madrid or by accessing its electronic headquarters through the web www.agpd.es
Information on the exercise of rights

RIGHTS OF THE INTERESTED PARTIES

QLABPRODUCTS will provide interested parties who request it, the exercise of their rights under the provisions of articles 15 and following European Data Protection Regulations. (RGPD)

The exercise of rights is highly personal, so it must be requested by the interested party, and in the case of minors or disabled persons, their legal representative.

They may also be requested through voluntary representation, and the identity of the represented party and the representation granted must be proven.

https://www.qlabproducts.com/en/content/7-aeu-legal-privacy

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